Privacy Policy

MultAI Technologies Inc. (“MultAI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and professional information collected through our website, landing pages, lead generation forms, and digital communication channels (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act (PIPA), the European Union General Data Protection Regulation (GDPR), the UK GDPR, and applicable United States privacy laws.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with an individual (“Personal Information”) strictly within a professional, Business-to-Business (B2B) context:

A. Information You Provide Directly

• Contact & Identity Data: Full name, business email address, job title, and company name when submitting intake forms, requesting demonstrations, or communicating with us.
• Infrastructure & Workload Information: Self-reported technical parameters submitted via our Proof of Value (PoV) intake forms, including target hardware architectures (e.g., NVIDIA H100/H200/B200, AMD Instinct MI300X) and active cluster or rack scale.
• Commercial Communications: Information contained in emails, meeting bookings, or inquiries directed to our enterprise architecture team.

B. Information Collected Automatically

• Device & Usage Telemetry: Internet Protocol (IP) address, browser type, operating system, referring URLs, access timestamps, and page interaction metrics.
• Cookies and Tracking Technologies: We utilize essential cookies and enterprise analytics tags (including the LinkedIn Insight Tag) to monitor website performance, track conversion events from authorized B2B advertising campaigns, and optimize digital user experience.

2. Purposes and Legal Bases for Processing

We process your data exclusively for legitimate commercial purposes under the following legal bases:

3. Disclosure of Personal Information

MultAI does not sell, rent, lease, or monetize your Personal Information.

We disclose your data only to trusted service providers operating under strict confidentiality and data-protection agreements:

• Infrastructure & Hosting Providers: Cloud hosting, content delivery networks (CDNs), and database infrastructure supporting our web properties.
• Customer Relationship Management (CRM) & Operations: Secure platforms used to manage enterprise communications, scheduling, and pilot pipeline workflows.
• Enterprise Advertising Partners: Platform tools (such as LinkedIn Campaign Manager) strictly for the purpose of matching authorized lead generation form submissions and tracking ad conversion telemetry.
• Legal and Regulatory Compliance: Where required by law, subpoena, or valid legal process, or to protect the rights, property, and safety of MultAI, our clients, or the public.

4. International Data Transfers

MultAI operates primarily in Alberta, Canada. Information collected through the Services may be stored, processed, or transferred across jurisdictions, including Canada, the United States, and the European Economic Area (EEA).

Canada is recognized by the European Commission as providing an adequate level of data protection under adequacy decisions. When transferring data from the EEA or UK to jurisdictions without an adequacy status, MultAI relies on standard contractual clauses (SCCs) and technical safeguards to ensure your data remains protected to international standards.

5. Data Security and Zero-Trust Architecture

We maintain rigorous administrative, technical, and physical safeguards designed to protect personal and corporate data against unauthorized access, destruction, loss, alteration, or disclosure. All web traffic is encrypted in transit using industry-standard TLS protocols, and access to internal databases is restricted to authorized personnel operating under zero-trust credentialing.

6. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Fulfilling ongoing Proof of Value (PoV) pilot engagements or commercial contracts.
• Maintaining auditable records of B2B communications and legal compliance.
• Resolving disputes and enforcing our agreements.

When information is no longer required, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your jurisdiction (including the EU, UK, Canada, and specific US states), you hold specific rights regarding your Personal Information:

• Right of Access: The right to request confirmation of whether we process your data and receive a copy of that data.
• Right to Rectification: The right to correct inaccurate or incomplete personal records.
• Right to Erasure (“Right to be Forgotten”): The right to request the deletion of your Personal Information, subject to statutory retention exceptions.
• Right to Restrict or Object: The right to restrict our processing or object to processing conducted under our legitimate business interests.
• Right to Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing relies on your consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, please contact our privacy representative using the information below.

8. Third-Party Links & Services

Our Services may contain links to external websites, APIs, or services not operated by MultAI. We are not responsible for the privacy practices or content of third-party platforms. We encourage you to review the privacy policies of any third-party service you interact with.

9. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational, technological, or legal developments. The updated date at the top of this page will reflect the most recent revision. Continued engagement with our Services following any updates constitutes acceptance of the modified terms.